Reliability, experience and availability are core values of Strahl’s philosophy.
Customer service supports and takes care of Strahl dryers before, during and after purchase, offering buyers detailed and accurate assistance and information.
A service built with and around the customer’s needs, ready to respond to any questions, difficulties or technical issues.
For any technical need, we intervene promptly with highly qualified personnel to resolve issues and keep your business performing at its best.
Our expertise is at our clients’ disposal to help them choose the product best suited to their needs and business goals. We are able to size systems according to the volume of product to be processed and recommend the most suitable accessories to ensure optimal performance.
Our seasonal maintenance interventions are designed to minimize machine downtime. Maintenance carried out by our team optimizes dryer performance and provides guidance to further enhance system efficiency.
Periodic inspections, preventive interventions, and the replacement of worn components before the start of operations ensure optimal dryer performance. These checks improve efficiency, reduce risks, and preserve the value of your investment over time.
Periodic inspections, preventive interventions, and replacing worn components before the start of operations ensure the proper functioning of the dryers. Regular checks improve performance, reduce risks, and maintain the value of the investment over time.
The installation service is turnkey and includes the precise assembly of all components, electrical connections, software configuration, functionality testing, and commissioning. Efficiency, time savings, and guaranteed results.
To make the best use of your dryer, you can rely on our training service. Our technicians will train operators on-site in operating procedures, routine maintenance, diagnostics, and troubleshooting.
For products compatible with Industry 4.0, a remote assistance service by our specialized technicians is available. Thanks to our advanced software, instrumentation can be monitored remotely, with real-time checks and corrective actions.
